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Brother Printer error code 3C

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Brother Printer - Scanner error code 3c

Cause: - There is a problem on the duplex unit.

Solution: - If you are using Brother Printer then you may have encountered the error 3C. Such error occurs when we update our operating system to its newer versions such as windows 8, windows 8.1, windows 10, etc.

In this error our computer doesn’t recognize the printer as a device instead it acknowledges it as a USB Composite Devices. Due to this we won’t be able to print anything out of our printer nor can we update its firmware. This will affect the working of printer in a negative manner.

It sounds like an unsolvable issue, but it’s not true. If you follow the steps written below, you will be able to use your printer pretty much soon with the same computer.

You just have to follow the following the steps mentioned below:

  • Connect your printer to another computer
  • (Note: Make sure that computer has windows 7)

  • Let the computer recognizes your printer and when it’s done make sure you install printer as a device.
  • Now, search for your Brother Printer by using whether it’s model no., or category, or from the series of products given.
  • Select your OS version and family and click on the search button.
  • Click on the Firmware Update tool and also, select your preferred language from the pop-up coming on the screen.
  • Now, you have to click on the agree and download button.
  • Once the software is downloaded you will be moved to the next page.
  • Now, your software is being downloaded. All you have to do is to launch it.
  • The wizard will recognize your printer during the process.
  • Follow the wizard till the end of the process.
  • Disconnect your printer from the present computer and plug it in to the previous one.
  • Now, check whether it is working or not by printing a document.
    (Note: If you do not have another computer that recognizes your Brother Printer as a printer, you should fix this issue by connecting their Brother Printer to the same computer via its Network port and following the procedure described above.)

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