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Solution: - If your Brother Printer is not working properly and showing error code 31, then it means that the printer is facing this issue because of paper jamming.
Here, is a step by step guide to remove this error.
Step 1: Clear the Printer’s jam from outside
if the problem persists, then continue to the next step.
Step 2: Clear a printer’s jam from the inside
Ink or toner cartridge access area.
Move the carriage and then remove any jammed paper.
(Note: In some cases of LaserJet printers, you might have to remove the toner cartridge or imaging drum to access the paper jam.)
Now, close the open doors connect the power cord and turn on the printer.