Brother Printer error code 31

Brother Printer - Scanner error code 31

• Firstly, clear the external input tray or output tray (also known as automatic document feeder (ADF)).
• If you found any paper jammed at the entry or exist of the page then removes them.
• Also, open the ADF cover and check for jammed paper and remove them.

if the problem persists, then continue to the next step.

Step 2: Clear a printer’s jam from the inside

• Check every internal area for torn paper. If you found any remove them.
• Turn off the printer.
• Disconnect the power cord or any other cable.
• Now, check the following areas for the jammed paper -

Ink or toner cartridge access area.

Move the carriage and then remove any jammed paper.

(Note: In some cases of LaserJet printers, you might have to remove the toner cartridge or imaging drum to access the paper jam.)

Now, close the open doors connect the power cord and turn on the printer.