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Brother Printer error code 31

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Brother Printer - Scanner error code 31

Cause: - The machine does not work due to a paper jam.

Solution: - If your Brother Printer is not working properly and showing error code 31, then it means that the printer is facing this issue because of paper jamming.

Here, is a step by step guide to remove this error.

Step 1: Clear the Printer’s jam from outside

  • Firstly, clear the external input tray or output tray (also known as automatic document feeder (ADF)).
  • If you found any paper jammed at the entry or exist of the page then removes them.
  • Also, open the ADF cover and check for jammed paper and remove them.

if the problem persists, then continue to the next step.

Step 2: Clear a printer’s jam from the inside

  • Check every internal area for torn paper. If you found any remove them.
  • Turn off the printer.
  • Disconnect the power cord or any other cable.
  • Now, check the following areas for the jammed paper -

Ink or toner cartridge access area.

Move the carriage and then remove any jammed paper.

(Note: In some cases of LaserJet printers, you might have to remove the toner cartridge or imaging drum to access the paper jam.)

Now, close the open doors connect the power cord and turn on the printer.

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