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Brother Printer error code 12

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Brother Printer - Scanner error code 12

Cause: - There is a problem on the duplex unit.

Solution: - If you encounter error 12 in your Brother printer, then definitely, some problem is going on with the duplex unit. This generally, happens when you update the newer version of your windows operating system. When you updated a new version the computer doesn’t recognize the printer as advice. Instead it displays a device with the name of USB Composite Devices. This may negatively affect the printer as you won’t be able to print anything nor you can update the Firmware of your printer.

Since, it is a serious issue; it can’t be resolve by uninstalling or installing the printer’s driver or by setting up connection again and again.

But don’t worry, as this problem is quite fixable, all you have to do is to update the Firmware of the Brother printer facing this error.

You just have to follow the following the steps mentioned below:

  • First step is to connect your printer to another computer.
  • (Note: It will be feasible if the other computer has windows 7.)

  • Let the computer acknowledges your printer. Once the computer recognizes the printer, now make sure to install the printer as a device.
  • Now, search for the Brother printer using its model no. or by choosing its category, or from the series of products given on the next page.
  • Select your model your OS family and version and click on search.
  • Now, you can simply, click on the Firmware update tool from the Firmware section (Pick your language.).
  • Click on the Agree to the EULA and Download. Once the software starts downloading automatically you will be moved to next page.
  • Once, the software is downloaded successfully, you can launch it. The wizard will naturally acknowledge your printer during the process.
  • You have to follow the wizard till the completion of the process.
  • Now, you can disconnect your printer and connect it to its previous computer.
  • Check whether it’s working or not by printing something on the paper. (Note: If you do not have another computer that recognizes your Brother Printer as a printer, you should fix this issue by connecting their Brother Printer to the same computer via its Network port and following the procedure described above.)

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