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Brother Printer error code 10

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Brother Printer - Scanner error code 10

Cause: - There is a problem on the duplex unit.

Solution: - Many times it happens that after updating the newer versions of the Windows Operating System. It doesn’t recognize the printer and in fact, show its name as a USB Composite Devices instead. This is a serious issue, due to which users won’t be able to update their printer’s firmware or to print anything.

You can check the name of your printer in the device manager; it will be shown as USB Composite Devices. And the property of printer will be showing from “This device cannot start (Code 10)" to “Operation failed" or to “The requested operation failed“.

But, the good thing is that this issue is resolvable. The simplest method is to update the firmware (of any Brother printer) which has been affected by this issue. This solution is easy but it’s tricky too at the same time because computer denies the printer as a USB Composite Device and not a printer.

Here are the few steps you need to follow in order to remove this error.

  • Connect the printer to a different computer that recognizes it as a printer.
  • Wait for a few minutes for the computer to successfully recognize and install the printer as a device.
  • Now search for your Brother printer using its model number or product category.
  • Select the Brother Product series on the next page.
  • Select your Brother Printer’s model number in the pop up pages.
  • Select your OS family and OS version and click on Search button.
  • Now, under the Firmware section, you have to click on the Firmware Update Tool.
  • Click on your preferred language.
  • Click on Agree to the EULA and
  • Click on the download, and
  • The Firmware Update Tool will start downloading automatically.
  • Now we will launch the Firmware Update Tool.
  • And during the process the wizard will automatically recognize your computer.
  • Follow the wizard till the end.
  • Once you have reached the completion, disconnect your printer and connect it to the previous one.
  • Now your computer will remember your printer.

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